--- title: Cancel or Delete an Event (Providers) description: How providers can cancel or permanently delete a scheduled event in CEU Events, with guidance on when to cancel vs. delete based on pre-registrations. --- [Skip to content](https://help.ceuevents.com/en-us/cancel-or-delete-an-event-providers#main-content) [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) Open main navigation Close main navigation - [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [CEU Events Knowledge Base](https://help.ceuevents.com/en-us) 2. [For Providers](https://help.ceuevents.com/en-us/for-providers) 3. [Managing Events](https://help.ceuevents.com/en-us/for-providers#managing-events) September 8, 2026 # Cancel or Delete an Event (Providers) ## Remove a scheduled event from your calendar — cancel events with pre-registrations, or permanently delete those without. 👤 **This article is for providers.** Looking for the instructor version? See [Cancel an Event (Instructors)](https://help.ceuevents.com/en-us/cancel-an-event-instructors). When you need to remove a scheduled event from your calendar, you have two options: cancelling the event or permanently deleting it. The right action depends on whether the event has pre-registered attendees. This article walks you through both options and explains when each one applies. > ⚠️ **Warning:** Deleting an event is permanent and cannot be undone. All associated event details will be permanently removed. If the event has pre-registered attendees, deletion is not available — you'll need to cancel instead. ## When to cancel vs. delete **Cancel an event when:** - The event has pre-registered attendees (required — deletion is not available in this case) - You want to retain a record of the event for reporting or audit purposes - The event was promoted publicly and you want a cancellation notice displayed to anyone who visits the registration page **Delete an event when:** - The event has no pre-registered attendees - You no longer need any record of the event (for example, a scheduling error or a duplicate) ### Before you begin - You must be logged in with a provider account that has permission to manage events. - Check whether the event has pre-registered attendees — this determines whether you can delete or only cancel. - If you intend to cancel an event with registered attendees, be prepared to communicate the change to them outside the platform if needed. ## How to cancel or delete an event 1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) using your provider account credentials. 2. Click on the **Events** menu. 3. Locate the specific event you wish to cancel or delete, and click on it. 4. Click on the **Menu** button, represented by three horizontal dots. ![Event-Edit-Instructor](https://help.ceuevents.com/hs-fs/hubfs/Event-Edit-Instructor.png?width=670&height=133&name=Event-Edit-Instructor.png) 5. Select the **Edit** option from the menu. 6. Scroll down until you see the **Cancel Event** or **Delete** button. - If the event has pre-registered attendees, only the **Cancel Event** button will be available. - If the event has no pre-registered attendees the **Delete** button will be available. 7. Confirm the action when prompted. ## What happens after you cancel or delete an event? **If you cancelled the event:** - The event status changes to **Cancelled**. - A cancellation banner is displayed on the event's registration page, informing anyone who visits (including visitors arriving from external promotions) that the event has been cancelled. - Pre-registered attendees will see a **Cancelled** label next to the event on their dashboard. - The event record is retained for reporting and audit purposes. **If you deleted the event:** - The event is permanently removed from your account. - No record of the event remains in your active event list. - This action cannot be undone. > 📝 **Note:** Cancelling an event does not automatically notify attendees by email. If you need to inform them directly about the cancellation, we recommend reaching out to them outside the platform. ## Troubleshooting - **The Delete button isn't showing — only Cancel Event is available.** This means the event has at least one pre-registered attendee. Events with registrations can only be cancelled, not deleted. - **You accidentally deleted an event.** Unfortunately, deletion is permanent and cannot be reversed. 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