---
title: Manage Instructor Course Access
description: How providers can grant or remove instructor access to existing courses in CEU Events to control who can schedule and present each course.
---

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October 1, 2026

# Manage Instructor Course Access

## Grant or remove instructor access to existing courses to control who can schedule and present them.

👤 **This article is for providers.** Only provider accounts can manage instructor course access.

For instructors to schedule events using one of your courses, they must first be granted access to that course. To grant or remove course access for an instructor, use either the **Courses** menu (to manage access for a single course across multiple instructors) or the **Instructors** menu (to manage access for a single instructor across multiple courses). Both methods produce the same result. This article describes each method step by step.

#### Before you begin

- You must be logged in with a provider account that has permission to manage courses and instructors.
- The course must already exist. See [Add a Course](https://help.ceuevents.com/en-us/add-a-course) if you need to create one.
- The instructor must already be added to your account. See [Add an Instructor](https://help.ceuevents.com/en-us/add-an-instructor).

#### How to manage course access from the Courses menu

Use this method when the focus is on a single course and the goal is to control which instructors can access it.

1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) using your provider account credentials.
2. Click on the **Courses** menu.
3. Locate the course you want to update and click the **Edit** button next to the course name.
4. Scroll down to the **Instructors** section. You'll see a list of instructors associated with your account.
5. Grant or remove access: 
     - **To grant access:** Check the box next to the instructor's name.
     - **To remove access:** Uncheck the box next to the instructor's name.
6. Scroll to the bottom of the page and click **Save** to apply the changes.

#### How to manage course access from the Instructors menu

Use this method when you're focused on a single instructor and want to control which courses they can access.

1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) using your provider account credentials.
2. Click on the **Instructors** menu.
3. Locate the instructor you want to update and click the **Edit** button next to their name.
4. Scroll down to the **Courses** section. You'll see a list of courses associated with your account.
5. Grant or remove access: 
     - **To grant access:** Check the box next to the course name.
     - **To remove access:** Uncheck the box next to the course name.
6. Scroll to the bottom of the page and click **Submit** to apply the changes.

> 💡 **Tip:** Both methods produce the same result — the difference is the starting point. Choose whichever fits your workflow at the moment. For example, when onboarding a new instructor across multiple courses, the Instructors menu is faster. When adding a new course to several instructors at once, the Courses menu is faster.

#### What happens next

Once you save (or submit) the changes:

- Instructors who were granted access will see the course in their account immediately and can begin scheduling events using it, provided their territories are also configured. If an instructor's territories have not yet been set up, see [Configure Instructor Territories](https://help.ceuevents.com/en-us/configure-instructor-territories) to complete that step.
- Instructors whose access was removed will no longer see the course in their account and will not be able to schedule new events for it. Their historical data for that course remains visible to them, and any events already scheduled are not affected — only future event creation is restricted.

> 💡 **Tip:** It's good practice to review instructor course access periodically to keep your roster up to date — especially after onboarding new instructors, adjusting team assignments, or retiring courses.

### Troubleshooting

- **An instructor is not appearing in the Instructors list when editing a course.** Confirm the instructor is added to your account and their status is **Active**. Pending or inactive instructors will not appear. See [Add an Instructor](https://help.ceuevents.com/en-us/add-an-instructor).
- **A course is not appearing in the Courses list when editing an instructor.** Confirm the course exists and is **Enabled** in your **Courses** menu. See [Add a Course](https://help.ceuevents.com/en-us/add-a-course).
- **An instructor reports they are unable to see a course that was granted access.** Have the instructor verify the following steps in order: 
    1. Under **Course Providers**, confirm your provider company name appears in the list.
    2. Next to your company name, confirm the **Activate** button is **no longer** showing. If it is, have them click **Activate** to complete their connection to your account.
    3. Under their courses, confirm the **specific** course appears in their list.
   If all three checks pass and the course is still not visible, [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new).
- **The Save or Submit button is not responsive.** Confirm that at least one change has been made. If the issue persists, refresh the page and try again, or [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new).

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