--- title: Reset Your CEU Events Account Password description: Step-by-step guide for resetting your CEU Events account password, whether you've forgotten it or want to update it for security. --- [Skip to content](https://help.ceuevents.com/en-us/reset-your-ceu-events-account-password#main-content) [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) Open main navigation Close main navigation - [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [CEU Events Knowledge Base](https://help.ceuevents.com/en-us) 2. [General](https://help.ceuevents.com/en-us/general) October 6, 2026 # Reset Your CEU Events Account Password ## How to reset your password if you've forgotten it or want to update it for security.  👥 **This article is for all CEU Events users.**  To reset your CEU Events password, go to www.ceuevents.com, click **Sign in**, select **Forgot your password?**, enter your account email, and click **Continue**. You will receive a password reset email within a few minutes. This article covers the full reset steps, what to do if you do not receive the email, troubleshooting tips, and password best practices. ## How to reset your password 1. Visit [www.ceuevents.com](https://www.ceuevents.com) and click **Sign in** in the top-right corner. 2. Click **Forgot your password?** 3. Enter the email address associated with your CEU Events account. 4. Click **Continue**. You'll receive a password reset email within a few minutes. Click the link in that email and follow the on-screen instructions to set a new password. > ⚠️ **Important:** The password reset link expires in **one hour** for security. If you don't complete the reset within that time, you'll need to request a new link by repeating these steps. ## What if you do not receive the password reset email? If you don't see the password reset email after a few minutes: - **Check your spam or junk folder.** Some corporate or institutional email systems can route automated emails there. - **Verify the email address you entered.** If you typed the wrong address, you won't receive anything — try again with the correct email. - **Confirm you actually have an account.** When you submit the reset request, the page tells you if the email isn't recognized ("Email not in system"). If you see that message, there's no CEU Events account associated with the email you entered — you may need to create one or you used another email when creating your account. If you've checked all of the above and still don't receive an email, [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new). ## Best practices - **Use a strong, unique password.** Your new password must meet CEU Events' minimum requirements. Mix uppercase and lowercase letters, numbers, and symbols — and never reuse passwords from other sites. - **Reset your password if you suspect it's been compromised.** If you notice unusual activity on your account, or used the same password elsewhere that may have been breached, reset proactively. - **Use a password manager.** A password manager generates, stores, and auto-fills strong, unique passwords across all your accounts. - **Don't share your account.** Sharing your account violates CEU Events' Terms of Use and may result in your account being suspended or banned. Each user must have their own CEU Events account — sharing accounts causes problems with CEU credit reporting, certificates, and account history. ## Troubleshooting - **You see an "Email not in system" message.** No account is registered under that email address. Double-check the spelling, or try a different email you may have used to sign up. If you don't have a CEU Events account yet, create one at www.ceuevents.com. - **The password reset link expired.** Reset links expire after one hour. Repeat the reset process to get a new link. - **You're not receiving the password reset email.** Check spam, confirm the email address is correct, and verify your account exists. See the "[What if you don't receive the email](https://help.ceuevents.com/en-us/reset-your-ceu-events-account-password#What_if_you_dont_receive_the_email)" section above. - **You reset your password but still can't sign in.** Confirm you're entering the new password correctly — passwords are case-sensitive. Also check that Caps Lock is not enabled on your keyboard. If issues persist, try resetting again or [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new). - **Still having trouble?** [Contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new) and we'll help. - [For Attendees](https://help.ceuevents.com/en-us/for-attendees#main-content) - [Certificates & Credits](https://help.ceuevents.com/en-us/for-attendees#certificates-credits) - [Attending Events](https://help.ceuevents.com/en-us/for-attendees#attending-events) - [Manage My Events](https://help.ceuevents.com/en-us/for-attendees#manage-my-events) - [My Account & Profile](https://help.ceuevents.com/en-us/for-attendees#my-account-profile) - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-attendees#reviews-feedback) - [Organizations & Associations](https://help.ceuevents.com/en-us/for-attendees#organizations-associations) - [For Instructors](https://help.ceuevents.com/en-us/for-instructors#main-content) - [Best Practices](https://help.ceuevents.com/en-us/for-instructors#best-practices) - [Managing My Events](https://help.ceuevents.com/en-us/for-instructors#managing-my-events) - [Managing My Courses](https://help.ceuevents.com/en-us/for-instructors#managing-my-courses) - [Managing My Profile](https://help.ceuevents.com/en-us/for-instructors#managing-my-profile) - [Managing My Requests](https://help.ceuevents.com/en-us/for-instructors#managing-my-requests) - [Reports](https://help.ceuevents.com/en-us/for-instructors#reports) - [Marketing Resources](https://help.ceuevents.com/en-us/for-instructors#marketing-resources) - [For Providers](https://help.ceuevents.com/en-us/for-providers#main-content) - [Managing Instructors](https://help.ceuevents.com/en-us/for-providers#managing-instructors) - [Managing Courses](https://help.ceuevents.com/en-us/for-providers#managing-courses) - [Managing Requests](https://help.ceuevents.com/en-us/for-providers#managing-requests) - [Managing Events](https://help.ceuevents.com/en-us/for-providers#managing-events) - [Reports](https://help.ceuevents.com/en-us/for-providers#reports) - [Marketing Resources](https://help.ceuevents.com/en-us/for-providers#marketing-resources) - [Company Profile](https://help.ceuevents.com/en-us/for-providers#company-profile) - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-providers#reviews-feedback) - [For Places/Locations](https://help.ceuevents.com/en-us/for-places-locations#main-content) - [Places Account](https://help.ceuevents.com/en-us/for-places-locations#places-account) - [Locations Account](https://help.ceuevents.com/en-us/for-places-locations#locations-account) - [For Conference Organizers](https://help.ceuevents.com/en-us/for-conference-organizers#main-content) - [Preparation for the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#preparation-for-the-conference) - [During the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#during-the-conference) - [General](https://help.ceuevents.com/en-us/general) [![CEU-Events-Logo](https://help.ceuevents.com/hs-fs/hubfs/CEU-Events-Logo-100-1.png?width=100&height=100&name=CEU-Events-Logo-100-1.png "CEU-Events-Logo")](http://www.ceuevents.com) [www.ceuevents.com](https://www.ceuevents.com) Copyright © 2026, CEU Events [Report an issue with this article](https://help.ceuevents.com/en-us/kb-tickets/new)