---
title: Schedule Events at Approved Places
description: How approved providers can prepare their CEU Events account to schedule events at locations under approved Places accounts, including the two-tier approval workflow.
---

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October 6, 2026

# Schedule Events at Approved Places

## Once your company is approved by a Places account, prepare your team to request events at any of that account's locations.

👤 **This article is for providers whose company has been approved by a Places account.** If your company hasn't been approved by a Places account yet, the steps in this article don't yet apply.

The **Places** feature lets your company offer CEU events at approved external venues. Once your company has been approved by a Places account, your instructors can browse that account's locations and request to schedule events at any of them. This article explains what the Places feature is, how its approval workflow operates, and the steps to take so your instructors are ready to request events at approved locations.

#### How the Places feature works

CEU Events uses two account types in the Places hierarchy:

- **Places accounts** — HQ-level admin accounts (for example, a firm's headquarters) that approve external providers and oversee one or more locations.
- **Locations** — the individual physical venues that sit under a Places account. Each location has its own manager responsible for day-to-day operations, including event requests at that venue.

> 📝 **Note:** Places accounts can see and act on everything their locations can — including approving or denying event requests on behalf of any of their locations.

The Places approval workflow has two layers:

1. **Provider approval (one-time, at the Places account level).** The Places account approves your provider company. Once approved, your instructors can browse all of that Places account's locations from the **Places** menu.
2. **Event approval (per-event, at the location level).** When an instructor requests to schedule an event at a specific location, the location's manager — or the Places account's HQ admin — reviews the request and either approves or denies it.

#### How to view the Places that have approved your company

To see which Places accounts have approved your company as an external provider:

1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) using your provider account credentials.
2. Click on the **Places** menu.
3. You'll see the list of Places accounts and their locations that have approved your company.

#### How to prepare your account for Places

Once your company has been approved by a Places account, take these steps so your instructors are ready to request events at any of that account's locations:

1. **Communicate the workflow to your instructors.** Let your team know to check the **Places** menu regularly for new approved locations, and walk them through how to request an event at a location when they're ready.

##### How instructors request events at Places locations

Once your account is set up, instructors can request events at any location belonging to an approved Places account. The steps below mirror the standard event-creation workflow, with one key difference: instructors must select a Places location as the event venue.

1. The instructor starts creating an event as usual.
2. They select **Event place** and choose one of the approved locations from the list.
3. They complete the rest of the event details and submit the request.
4. The location manager — or the Places account HQ admin — receives the request and either approves or denies it.

If a request is denied, the reviewer is encouraged to include a reason — useful feedback for refining future requests.

> 💡 **Tip:** Remind your instructors to check the **Places** menu frequently. New Places account may approve your company at any time opening up new event opportunities.

> 📝 **Note:** Consistent approvals and repeat opportunities are more likely when your instructors maintain professional communication with both Places HQ admins and location managers, and respond constructively to any denial feedback.

#### Troubleshooting

- **Instructors don't see any approved locations in the Places menu.** Confirm that your company has been approved by at least one Places account. If you believe you should be approved at a specific Places account or location but aren't seeing it, reach out to that Places account or location manager directly to confirm approval status.
- **A course isn't appearing as an option when an instructor tries to request an event at a location.** Confirm the course is **Enabled** in your **Courses** menu and that the instructor has access to it. Also confirm that the course is approved for use at external venues, if your account requires separate venue-type enablement. See [Manage Instructor Course Access](https://help.ceuevents.com/en-us/manage-instructor-course-access).
- **An event request was denied.** Review any reason provided by the location manager (or HQ admin) and coordinate with your instructor on next steps. If no reason was given, the instructor or your team can reach out to the location manager directly to discuss.
- **Your company isn't showing up as an approved provider at a Places account or location where you expected it to.** Approval is handled by the Places account — reach out to them to confirm status. If you believe there's a system issue, [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new).

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