--- title: Send an Event Reminder (Instructors) description: "How instructors send an Event Reminder email to registered attendees in CEU Events, including email delivery timing and \"From\" address details." --- [Skip to content](https://help.ceuevents.com/en-us/send-an-event-reminder-instructors#main-content) [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) Open main navigation Close main navigation - [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [CEU Events Knowledge Base](https://help.ceuevents.com/en-us) 2. [For Instructors](https://help.ceuevents.com/en-us/for-instructors) 3. [Managing My Events](https://help.ceuevents.com/en-us/for-instructors#managing-my-events) September 3, 2026 # Send an Event Reminder (Instructors) ## Send a templated email reminder to your registered attendees with event date, time, location, and other key details.  🎓 **This article is for instructors.**  An **Event Reminder** is a templated email you send to all registered attendees, notifying them of the event date, time, location, and other key details ahead of the event. Sending reminders helps increase attendance, minimize no-shows, and keep attendees engaged in the days leading up to your event. > 📝 **Note:** The **"From"** address on the reminder email is your CEU Events account email — the same email associated with your instructor account. Attendees who reply to the reminder will reply directly to you. ##### When emails are sent CEU Events processes outgoing emails at three intervals each hour: **:00, :20, and :40**. After you submit a reminder, it's queued and sent at the next available interval. If timing matters for your reminder, plan to submit a few minutes before one of these intervals. ##### Before you begin - You must be logged in with an instructor account. - The event must already be scheduled and have at least one registered attendee. - Make sure your event details are accurate. The reminder pulls the current event details — so if you need to update anything, [edit the event](https://help.ceuevents.com/en-us/edit-an-event-instructors) first, then send the reminder. ##### How to send an Event Reminder 1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) using your instructor account credentials. 2. Click on the **Events** menu. 3. Locate the event you want to send a reminder for and click on it. 4. Click the **Share** icon. 5. Click **Send**. 6. Choose **Event Reminder** from the options. 7. Click **Submit** to send. Your reminder is now queued and will be delivered to all registered attendees at the next email processing interval (:00, :20, or :40). > 📝 **Note:** There is no preview of the reminder email before it sends. To verify what attendees will receive, review your event details before clicking **Submit**. ##### What attendees receive Each registered attendee receives an email with: - The event date and time - The event location (or webinar details for virtual events) - Other pertinent event details The email comes from your CEU Events account email address, so attendees can reply directly to you with any questions. ##### Best practices - **Send reminders 24-48 hours before the event.** Too early and attendees forget by event time; too late and they may have already made other plans. - **Verify event details before sending.** The reminder pulls the latest event details — if you've made recent changes, confirm they're correct before triggering the reminder. - **Don't over-send.** One well-timed reminder is more effective than multiple reminders, which can feel like spam. - **Combine the reminder with outreach to unregistered invitees.** Reminders only go to people who've already registered. If you have additional invitees who haven't registered yet, share the Event Invitation Page URL directly — see [Retrieve an Event Invitation Page URL](https://help.ceuevents.com/en-us/retrieve-an-event-invitation-page-url). - **For webinars, consider a closer reminder.** A reminder 1 hour before start time helps attendees find the webinar link and join on time. ##### Troubleshooting - **You don't see "Event Reminder" as an option after clicking Send.** Confirm the event has at least one registered attendee. Reminders are sent to registered attendees only — if no one has registered yet, there's no one to remind. Share the Event Invitation Page URL to drive registrations first. - **The reminder hasn't been delivered yet.** Emails are processed at :00, :20, and :40 each hour. Wait until the next interval after submitting and check with attendees. If reminders aren't arriving after multiple intervals, [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new). - **Still having trouble?** [Contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new) and we'll help. - [For Attendees](https://help.ceuevents.com/en-us/for-attendees#main-content) - [Certificates & Credits](https://help.ceuevents.com/en-us/for-attendees#certificates-credits) - [Attending Events](https://help.ceuevents.com/en-us/for-attendees#attending-events) - [Manage My Events](https://help.ceuevents.com/en-us/for-attendees#manage-my-events) - [My Account & Profile](https://help.ceuevents.com/en-us/for-attendees#my-account-profile) - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-attendees#reviews-feedback) - [Organizations & Associations](https://help.ceuevents.com/en-us/for-attendees#organizations-associations) - [For Instructors](https://help.ceuevents.com/en-us/for-instructors#main-content) - [Best Practices](https://help.ceuevents.com/en-us/for-instructors#best-practices) - [Managing My Events](https://help.ceuevents.com/en-us/for-instructors#managing-my-events) - [Managing My Courses](https://help.ceuevents.com/en-us/for-instructors#managing-my-courses) - [Managing My Profile](https://help.ceuevents.com/en-us/for-instructors#managing-my-profile) - [Managing My Requests](https://help.ceuevents.com/en-us/for-instructors#managing-my-requests) - [Reports](https://help.ceuevents.com/en-us/for-instructors#reports) - [Marketing Resources](https://help.ceuevents.com/en-us/for-instructors#marketing-resources) - [For Providers](https://help.ceuevents.com/en-us/for-providers#main-content) - [Managing Instructors](https://help.ceuevents.com/en-us/for-providers#managing-instructors) - [Managing Courses](https://help.ceuevents.com/en-us/for-providers#managing-courses) - [Managing Requests](https://help.ceuevents.com/en-us/for-providers#managing-requests) - [Managing Events](https://help.ceuevents.com/en-us/for-providers#managing-events) - [Reports](https://help.ceuevents.com/en-us/for-providers#reports) - [Marketing Resources](https://help.ceuevents.com/en-us/for-providers#marketing-resources) - [Company Profile](https://help.ceuevents.com/en-us/for-providers#company-profile) - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-providers#reviews-feedback) - [For Places/Locations](https://help.ceuevents.com/en-us/for-places-locations#main-content) - [Places Account](https://help.ceuevents.com/en-us/for-places-locations#places-account) - [Locations Account](https://help.ceuevents.com/en-us/for-places-locations#locations-account) - [For Conference Organizers](https://help.ceuevents.com/en-us/for-conference-organizers#main-content) - [Preparation for the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#preparation-for-the-conference) - [During the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#during-the-conference) - [General](https://help.ceuevents.com/en-us/general) [![CEU-Events-Logo](https://help.ceuevents.com/hs-fs/hubfs/CEU-Events-Logo-100-1.png?width=100&height=100&name=CEU-Events-Logo-100-1.png "CEU-Events-Logo")](http://www.ceuevents.com) [www.ceuevents.com](https://www.ceuevents.com) Copyright © 2026, CEU Events [Report an issue with this article](https://help.ceuevents.com/en-us/kb-tickets/new)