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Add a Course

Add a CEU or Professiona Product Knowledge course to your CEU Events account and grant instructor access during setup.

👤 This article is for providers. Only provider accounts can add courses to the platform.

CEU Events supports two types of courses: Continuing Education Units (CEUs) — approved courses tied to a recognition organization — and Professional Knowledge (PK) — non-approved educational resources used for product training, factory tours, and similar content. This article walks you through how to add a course of either type and assign initial instructor access during setup.

Which path applies to you?

CEU Events offers two provider account types: Self-Serve and Fully Managed.

  • Self-Serve providers can add both PK and CEU courses by following the instructions in this article.
  • Fully Managed providers can add PK courses themselves, but for CEU courses we strongly recommend contacting CEU Events support — our team will create the necessary paperwork, handle submissions, and manage course recognition where applicable.

Not sure which type of account you have? Contact CEU Events support.

⚠️ Important: All On-Demand video courses — both CEU and PK — must be added by the CEU Events support team, regardless of whether you have a Self-Serve or Fully Managed account. To add an On-Demand video course, contact CEU Events support.

Course types at a glance

  • Continuing Education Units (CEU) — Courses approved or recognized by organizations and offered for credit. Require a certificate of completion, rating mechanism, and attendance reporting where applicable.
  • Professional Knowledge (PK) — Courses that are not formally approved but serve as educational resources for professionals. May include product knowledge sessions, factory tours, and similar offerings. Attendance and feedback are still tracked.

Before you begin

  • You must be logged in with a provider account that has permission to add courses.
  • For CEU courses, have ready: course title, description, learning objectives, length in hours, accepting organizations (and course codes / expiry dates where applicable), and any course files to upload.
  • For PK courses, have ready: course title, description, length in hours, and any course files to upload.
  • Decide which instructors should have access to the course on creation. You can update this later — see Manage Instructor Course Access.

How to add a CEU course

💡 Fully Managed providers: We strongly recommend contacting CEU Events support for CEU course creation rather than self-adding. Our team will handle the paperwork, submissions, and course recognition process on your behalf.

  1. Sign in to www.ceuevents.com using your provider account credentials.
  2. Click on the Courses menu.
  3. Click +Course.
  4. Under Type, select CEU.
  5. Add the course Title.
  6. Add the course Description.
  7. Add the course Learning Objectives.
  8. Enter the Course Length in hours. The system will automatically convert the hour value into a credit value based on each approving organization's requirements.
  9. Under Accepted by, select the organizations that have approved the course. For each, you can add a course code and/or expiry date where applicable.
  10. Under Instructor(s), select the instructors you want to grant access to the course.
  11. Under Enabled, select Yes.
  12. Click Save.
  13. Attach any files you want your instructors to have access to (presentation slides, handouts, reference material, etc.).
  14. Inform your instructors that the new course is available.

⚠️ Important: We require an Attendance Slide at the end of your presentation(s) to take advantage of paperless attendance recording using the Event Code method.

Attendance Slide download - English
Attendance Slide download - French Canadian

How to add a Professional Knowledge (PK) course

  1. Sign in to www.ceuevents.com using your provider account credentials.
  2. Click on the Courses menu.
  3. Click +Course.
  4. Under Type, select PK.
  5. Add the course Title.
  6. Add the course Description.
  7. Enter the Course Length in hours.
  8. Under Instructor(s), select the instructors you want to grant access to the course.
  9. Under Enabled, select Yes.
  10. Click Save.
  11. Attach any files you want your instructors to have access to.
  12. Inform your instructors that the new course is available.

⚠️ Important: We require an Attendance Slide at the end of your presentation(s) to take advantage of paperless attendance recording using the Event Code method.

Attendance Slide download - English
Attendance Slide download - French Canadian

What happens next

Once the course is saved:

  • It appears in your Courses menu and is immediately available to any instructors you assigned during setup.
  • Assigned instructors can see the course in their account and can begin scheduling events using it, provided their territories are also configured.
  • If you attached files, instructors will have access to those resources directly from the course record.
  • For CEU courses, the course will display the recognition organizations and credit values you assigned.

💡 Tip: Want to add or remove instructor access for an existing course? See Manage Instructor Course Access.

Troubleshooting

  • An instructor says they can't see the course under their account. Have the instructor verify the following, in order:
    • Under Course Providers, confirm your provider company name appears in the list.
    • Next to your company name, confirm the Activate button is no longer showing. If it is, have them click Activate to complete their connection to your account.
    • Under their courses, confirm the specific course appears in their list.
    If all three checks pass and they still can't see the course, contact CEU Events support.