Adding Locations

🏢 This article is for Places.

Adding a Location is how you grow your Places account beyond a single venue. Once you add a Location, an email goes to the Location manager so they can activate their account and start receiving event requests from approved providers. This article walks you through the process.

Before you begin

• Only the Places account manager can add Locations. Location managers and other users do not have permission to add new Locations.
• Have your Location manager's contact details ready. Their email address is what triggers their activation invite, so make sure you have the right one.
• Confirm you have license capacity for the new Location. Each Places account has a set number of Location licenses included. If you've reached your limit, you'll need to purchase additional licenses before adding more — see the troubleshooting section below.
• Pick a Location name that users will recognize. Names like "Your Company Name – Los Angeles" work well; vague or internal-only names make it harder for providers and attendees to identify the right venue.

How to add a Location

1. Sign in to www.ceuevents.com with your CEU Events Places account credentials.
2. Click Locations.
3. Click + Locations.
4. Complete the required information for the new Location, including the Location name, address, and the email address of the Location manager.
5. Click Save.

💡 Tip: For Location Name, enter a name that's easily recognized — typically your company name plus a city or area identifier (for example, Acme Architects – Chicago). This is what providers and attendees will see when browsing or requesting events at your Locations.

What happens next

• An activation email is sent to the Location manager asking them to complete their registration. The email goes to the address you entered for the Location manager when you saved the Location.
• The Location manager activates their account. Once they complete registration, the Location is fully active and can begin receiving event requests from approved providers. See Activating CEU Events Location Account.
• You can add a cover image to the Location. After creating the Location, you can go back and add a cover image — see Upload or Update a Cover Image for Locations.

📝 Note: Make sure your Location manager completes their activation as soon as possible. Until they activate their account, the Location cannot receive event requests or host events.

Best practices

• Add Locations early. Adding a Location well in advance of when you want events hosted there gives the Location manager time to activate, complete their profile, and get familiar with the platform.
• Give your Location manager a heads-up. Let them know an activation email is coming so they don't miss it in a busy inbox or assume it's spam.
• Use consistent naming across Locations. If you have multiple Locations, a consistent format (Company Name – City) makes them easier to find, compare, and report on.
• Add the cover image right after creating the Location. Locations with a cover image look more polished to providers and attendees browsing or requesting events.
• Keep contact details current. If your Location manager changes, update the Location's contact information so future communications go to the right person.

Troubleshooting

• You don't see the Locations menu. Confirm you're signed in as the Places account manager. Location managers and other roles don't have permission to add Locations.
• The Location manager didn't receive their activation email. Ask them to check their spam or junk folder. Confirm the email address you entered is spelled correctly. If it's wrong, you may need to update it or contact CEU Events support for help resending.
• You've reached your license limit and can't add another Location. Each Places account has a set number of Location licenses. To purchase additional licenses, email sales@ceuevents.com.
• You need to edit a Location's details after saving. Return to the Locations section in your Places account and select the Location to update its information. For more substantial changes, contact CEU Events support.
• Still having trouble? Contact CEU Events support and we'll help.