---
title: Adding Locations
description: How a Places account manager adds a new Location, what information to gather first, and what happens once the Location manager receives their activation email.
---

[Skip to content](https://help.ceuevents.com/en-us/adding-locations#main-content)

[Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new)

Open main navigation

Close main navigation

- [Submit a Request](https://help.ceuevents.com/en-us/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [CEU Events Knowledge Base](https://help.ceuevents.com/en-us)
2. [For Places/Locations](https://help.ceuevents.com/en-us/for-places-locations)
3. [Places Account](https://help.ceuevents.com/en-us/for-places-locations#places-account)

May 30, 2026

# Adding Locations

## How to add a new Location to your CEU Events Places account so a Location manager can activate it and start hosting events.

🏢 **This article is for Places.**

Adding a Location is how you grow your Places account beyond a single venue. Once you add a Location, an email goes to the Location manager so they can activate their account and start receiving event requests from approved providers. This article walks you through the process.

##### Before you begin

- **Only the Places account manager can add Locations.** Location managers and other users do not have permission to add new Locations.
- **Have your Location manager's contact details ready.** Their email address is what triggers their activation invite, so make sure you have the right one.
- **Confirm you have license capacity for the new Location.** Each Places account has a set number of Location licenses included. If you've reached your limit, you'll need to purchase additional licenses before adding more — see the troubleshooting section below.
- **Pick a Location name that users will recognize.** Names like "Your Company Name – Los Angeles" work well; vague or internal-only names make it harder for providers and attendees to identify the right venue.

##### How to add a Location

1. Sign in to [www.ceuevents.com](https://www.ceuevents.com) with your **CEU Events Places account credentials**.
2. Click **Locations**.
3. Click **+ Locations**.
4. Complete the required information for the new Location, including the Location name, address, and the email address of the Location manager.
5. Click **Save**.

> 💡 **Tip:** For **Location Name**, enter a name that's easily recognized — typically your company name plus a city or area identifier (for example, *Acme Architects – Chicago*). This is what providers and attendees will see when browsing or requesting events at your Locations.

##### What happens next

- **An activation email is sent to the Location manager** asking them to complete their registration. The email goes to the address you entered for the Location manager when you saved the Location.
- **The Location manager activates their account.** Once they complete registration, the Location is fully active and can begin receiving event requests from approved providers. See [Activating CEU Events Location Account](https://help.ceuevents.com/en-us/activating-your-location-account).
- **You can add a cover image to the Location.** After creating the Location, you can go back and add a cover image — see [Upload or Update a Cover Image for Locations](https://help.ceuevents.com/en-us/upload-or-update-a-cover-image-for-locations).

> 📝 **Note:** Make sure your Location manager completes their activation as soon as possible. Until they activate their account, the Location cannot receive event requests or host events.

##### Best practices

- **Add Locations early.** Adding a Location well in advance of when you want events hosted there gives the Location manager time to activate, complete their profile, and get familiar with the platform.
- **Give your Location manager a heads-up.** Let them know an activation email is coming so they don't miss it in a busy inbox or assume it's spam.
- **Use consistent naming across Locations.** If you have multiple Locations, a consistent format (Company Name – City) makes them easier to find, compare, and report on.
- **Add the cover image right after creating the Location.** Locations with a cover image look more polished to providers and attendees browsing or requesting events.
- **Keep contact details current.** If your Location manager changes, update the Location's contact information so future communications go to the right person.

#### Troubleshooting

- **You don't see the Locations menu.** Confirm you're signed in as the Places account manager. Location managers and other roles don't have permission to add Locations.
- **The Location manager didn't receive their activation email.** Ask them to check their spam or junk folder. Confirm the email address you entered is spelled correctly. If it's wrong, you may need to update it or [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new) for help resending.
- **You've reached your license limit and can't add another Location.** Each Places account has a set number of Location licenses. To purchase additional licenses, email [sales@ceuevents.com](mailto:sales@ceuevents.com).
- **You need to edit a Location's details after saving.** Return to the Locations section in your Places account and select the Location to update its information. For more substantial changes, [contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new).
- **Still having trouble?** [Contact CEU Events support](https://help.ceuevents.com/en-us/kb-tickets/new) and we'll help.

- [For Attendees](https://help.ceuevents.com/en-us/for-attendees#main-content)

    - [Certificates & Credits](https://help.ceuevents.com/en-us/for-attendees#certificates-credits)
    - [Attending Events](https://help.ceuevents.com/en-us/for-attendees#attending-events)
    - [Manage My Events](https://help.ceuevents.com/en-us/for-attendees#manage-my-events)
    - [My Account & Profile](https://help.ceuevents.com/en-us/for-attendees#my-account-profile)
    - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-attendees#reviews-feedback)
    - [Organizations & Associations](https://help.ceuevents.com/en-us/for-attendees#organizations-associations)
- [For Instructors](https://help.ceuevents.com/en-us/for-instructors#main-content)

    - [Best Practices](https://help.ceuevents.com/en-us/for-instructors#best-practices)
    - [Managing My Events](https://help.ceuevents.com/en-us/for-instructors#managing-my-events)
    - [Managing My Courses](https://help.ceuevents.com/en-us/for-instructors#managing-my-courses)
    - [Managing My Profile](https://help.ceuevents.com/en-us/for-instructors#managing-my-profile)
    - [Managing My Requests](https://help.ceuevents.com/en-us/for-instructors#managing-my-requests)
    - [Reports](https://help.ceuevents.com/en-us/for-instructors#reports)
    - [Marketing Resources](https://help.ceuevents.com/en-us/for-instructors#marketing-resources)
- [For Providers](https://help.ceuevents.com/en-us/for-providers#main-content)

    - [Managing Instructors](https://help.ceuevents.com/en-us/for-providers#managing-instructors)
    - [Managing Courses](https://help.ceuevents.com/en-us/for-providers#managing-courses)
    - [Managing Requests](https://help.ceuevents.com/en-us/for-providers#managing-requests)
    - [Managing Events](https://help.ceuevents.com/en-us/for-providers#managing-events)
    - [Reports](https://help.ceuevents.com/en-us/for-providers#reports)
    - [Marketing Resources](https://help.ceuevents.com/en-us/for-providers#marketing-resources)
    - [Company Profile](https://help.ceuevents.com/en-us/for-providers#company-profile)
    - [Reviews & Feedback](https://help.ceuevents.com/en-us/for-providers#reviews-feedback)
- [For Places/Locations](https://help.ceuevents.com/en-us/for-places-locations#main-content)

    - [Places Account](https://help.ceuevents.com/en-us/for-places-locations#places-account)
    - [Locations Account](https://help.ceuevents.com/en-us/for-places-locations#locations-account)
- [For Conference Organizers](https://help.ceuevents.com/en-us/for-conference-organizers#main-content)

    - [Preparation for the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#preparation-for-the-conference)
    - [During the Conference](https://help.ceuevents.com/en-us/for-conference-organizers#during-the-conference)
- [General](https://help.ceuevents.com/en-us/general)

[![CEU-Events-Logo](https://help.ceuevents.com/hs-fs/hubfs/CEU-Events-Logo-100-1.png?width=100&height=100&name=CEU-Events-Logo-100-1.png "CEU-Events-Logo")](http://www.ceuevents.com)

[www.ceuevents.com](https://www.ceuevents.com)

<http://www.linkedin.com/company/ceu-events> <https://blog.ceuevents.com/>

Copyright © 2026, CEU Events

[Report an issue with this article](https://help.ceuevents.com/en-us/kb-tickets/new)