Setting Up CEU Events Places Account

 🏢 This article is for Places. 

Setting up a CEU Events Places account isn't a self-service signup — every Places account is onboarded with direct assistance from the CEU Events team. This article walks you through how to request access and what to expect once your account is created.

Before you begin

A few things worth knowing before you submit your request:

• Places accounts are for organizations that want to host CE events at one or more locations — firms, showrooms, association chapters, retail spaces, design centers and similar.
• Onboarding is hands-on. Your account is paired with a CEU Events onboarding session so you get a guided walkthrough of the platform, rather than being left to figure it out alone.
• Plan for follow-up sessions. If you have multiple Locations, each Location manager will also get their own onboarding session for the Location-level tools.

For background on how Places accounts work, see What Is CEU Events Places Account?.

How to request a Places account

1. Visit the CEU Events Places contact form.
2. Complete the form with your name, organization, contact details, and a short description of your interest.
3. Submit the form.

Once your request is received, the CEU Events team will review it and reach out to set up your account.

What happens next

After your Places account is created, here's the sequence to expect:

1. The onboarding team reaches out to schedule your initial onboarding session.
2. During the session, you'll review the Places account tools — the parent-level features used to oversee your locations, approve providers, and manage your CE program.
3. You'll set up your Locations during or right after the session. See Adding Locations.
4. Each Location manager gets their own follow-up session to go over the Location-level tools — managing requests, attendees, and the day-to-day of hosting events. See Activating CEU Events Location Account.

Best practices

• Identify your Location managers ahead of time. Knowing who will manage each Location before your onboarding session makes scheduling the follow-up sessions much smoother.
• Have your provider preferences in mind. Think about which CEU Events providers you'd want to approve for hosting at your Locations before your onboarding so you can hit the ground running. See Approving Providers.
• Gather your Location details. Addresses, contact information, and capacity for each Location will speed up setup during the onboarding session.
• Set aside time for the follow-up sessions. Location managers need their own walkthrough — building this into the rollout plan helps your team get up to speed faster.

Troubleshooting

• You haven't heard back after submitting the form. The onboarding team typically reaches out within a few business days. If significantly more time has passed without a response, contact CEU Events support with the date you submitted and we'll follow up.
• You're not sure if a Places account is right for your organization. See What Is CEU Events Places Account? for an overview, or contact CEU Events support and we'll help you decide.
• You need to add Locations or change your account setup after onboarding. Once your account is active, see Adding Locations. For broader changes, reach out to your CEU Events onboarding contact directly.
• Still have questions? Contact CEU Events support and we'll help.